Playfina is one of the biggest NZ online casinos I’ve seen by far! And yes—I’m talking about the gaming lobby. I’ve never seen 11,000+ games in one place, and much less over 900 live dealer games under a single tab. So, if you’re after an abundance of options, this one is for you.
Besides the enormous lobby, you will find a variety of promotions, tournaments, and challenges. Playfina doesn’t fall behind in payment methods either, but there are a few aspects I’d like to see improved. Let me show you what this online casino has on the table for Kiwi players.
Software Providers
Payment Methods
My Casino Expert’s Verdict About Playfina Casino
Playfina Casino isn’t like most NZ casino sites I’ve seen, and I’ve seen and tested over 100 in the past few years. This is a gaming hub that has gathered all there is—over 11,000 real money online casino games and 20 payment methods.
Therefore, if you’re someone who wants to gain access to almost every imaginable casino game with one single account, you’ll definitely appreciate Playfina Casino.
The customer support agents are there to help when needed, so that’s just another bonus. The brand has won multiple rewards, it’s properly certified, and many NZ players report fast withdrawals.
However, if you’re someone like me and you appreciate all the little details, you’ll notice that the casino has some small pitfalls, too. I think many experts would agree with me when I say that the lobby could have been better categorised and that the site’s responsive design could have used some work.
General Rating
- Overall Experience: 3.9/5
- Welcome Bonus and Promotions: 4/5
- Player Ratings: 3.5/5
- Registration Process: 5/5
- Game Quality & Variety: 4.6/5
- Payment Methods: 4.7/5
- Overall User Experience: 4.4/5
- App & Mobile Experience: 3/5
- Safety, Licensing, and Fair Play: 4.7/5
- Customer Support: 2.5/5
Overall Rating: 4.03 / 5
Playfina Casino’s Pros & Cons
| What I Liked | What I Didn’t Like |
|---|---|
| ✅ 11,000 online casino games | ❌ High wagering requirements (40x) |
| ✅ 80 quality software providers | ❌ No game filters |
| ✅ 15 active promotions | |
| ✅ Friendly customer support |
The Review Breakdown
It doesn’t matter how big or small an online casino is—I take the testing phase quite seriously. I wouldn’t be able to draw any conclusions without playing here first, so that’s what I did. I created my Playfina account, got it verified, and then started exploring the lobby.
I will tell you what games to look for, whether the bonuses are worth it, and there’s a payment method that’s a superior choice. We’ll also go through the essentials of the casino, including its background and security. So, let’s not waste time.
My Experience at Playfina Casino
Rating: 3.9/5
My Experience at Playfina Casino
| Time played/spent on site: | 14 hrs |
| Money Spent: | NZ$200 |
| Earnings: | NZ$183 |
| Browser/device used: | Google Chrome & Safari (MacBook & iPhone) |
| Experience: | I had to limit my budget for this testing, given the huge lobby. So, I started with Big Bass Splash and bet a total of NZ $100. The 96.71% RTP did me good, and I got NZ$150 out of it. Then I decided to give Bingo Power a try with a NZ$50 bet and was left short-handed with only NZ$5. Now that my balance was NZ$205, I decided to play Premium Blackjack—and I went all in. I got NZ$183 after I was done. Overall, not great, not terrible. |
| Games played: | Big Bass Splash, Bingo Power, Premium Blackjack |
Introduction To Playfina Online Casino
Playfina is a NZ casino that has rewards to back up its success. Since its launch in March 2022, the casino has been recognised several times. The operator won Best New Casino ‘22 by AskGamblers and Best Crypto Casino 2023 by TopGold.Forum, and is a 2023 winner of AFFPAPA iGaming awards. It also has a SiGMA Awards Africa and a Fair Casino stamp by Casino Guru.
The Owner of Playfina Casino
I was pleased to see that Dama N.V. is the owner of this online gaming site, as I’m familiar with a lot of their brands (think SpinYoo and Mr.Play). The company took over the portfolio of Direx N.V. in 2019 and has been operating over 80 casinos since.
General Info of Playfina
| Info | Details |
|---|---|
| Website: | https://playfina.com/nz/ |
| Active since: | March 2022 |
| License: | Antillephone N.V. / Curacao (license No. 8048/JAZ2020-13) |
| Support: | Live Chat |
| Bonus: | Up to NZ$1,820 + 600 Free Spins |
| Requirements: | 40x |
| Number of Games: | 11,000+ |
| Game library: | Pokies, Table Games, Live Dealers, Jackpots, Instant Games |
| Platforms: | 85 |
| Casino Owner: | Dama N.V. |
Playfina Casino Welcome Bonus and Promotions
Rating: 4/5
There are a variety of promotions and challenges for NZ players, and they change weekly. The one thing that stays consistent is the welcome bonus, and it goes as follows:
| Deposit no. | Bonus | Wagering | Code |
|---|---|---|---|
| 1st Deposit | 100% up to NZ$365 + 200 FS | 40x | FIRST |
| 2nd Deposit | 75% up to NZ$545 + 200 FS | 40x | SECOND |
| 3rd Deposit | 50% up to NZ$910 + 200 FS | 40x | THIRD |
| 4th Deposit | Secret Bonus | N/A | – |
Bonus Details
- Need promo codes to activate the bonuses
- 24 hours to activate the bonus
- 48 hours to play with the bonus
- Can receive 100 or 200 FS, depending on the size of your deposit
- 40x wagering requirements
- No maximum winning cap
As fun as welcome bonus packages are, I have to say, this one didn’t really do the trick for me. I’m not really a fan of the fact that you need to deposit at least NZ$180 to receive 200 free spins. In fact, I opted for depositing NZ$50 and got 100 FS.
In my opinion, claiming the first deposit bonus is worth it, even if you deposit less than NZ$180, but I wouldn’t go all the way to the fourth. The wagering requirements are high, and the time to clean them is definitely not enough.
If you decide to go through with it, these are the eligible games:
- Mighty Wild Panther
- Elvis Frog Trueways
- Gold Rush with Johnny Cash
What the Community Says About Playfina NZ Casino
Rating: 3.5 / 5
I was quite surprised to see the Trustpilot reviews about Playfina. It looks like the casino has been hit by some competitor’s marketing strategy, as there are only 5-star and 1-star reviews. There’s nothing in between. Plus, there are only 19 reviews in total, which makes this rating quite unreliable.
On the other hand, the player rating on Playfina Casino on AskGamblers is 9.6, which definitely aligns with my opinions and findings about the brand.
| The Good | The Bad |
|---|---|
| Dimitrios S. says he got fair winnings and instant replies on live chat. | Chrisnz comments that he kept losing, no matter which game he played. |
| Juha praises the fast cashouts and great bonuses. | Brydie S. says that he couldn’t withdraw his winnings due to an unverified payment method. |
| Allan says that the casino is a real gambling oasis. | |
| Jason comments that he loves the free spins and regular promotions. |
The Signup Process
Rating: 5/5
It took me less than a minute to sign up. Here’s how you can do it:
- Click to Join Playfina Casino.
- Enter your email.
- Create your password.
- New Zealand and NZD should be chosen automatically. If not, change them.
- Agree with the T&Cs and decide whether you want to receive promos.
- Tap the Create Account button.
Expert Tip: Verify your email and phone, and send proof of identity, address, and payment before you start playing. This will speed up the withdrawal process later.
Casino Games Library
Rating: 4.6/5
This is, by far, the biggest casino game library I’ve seen. With over 11,000 games, Playfina Casino offers everything a New Zealander could hope for. It’s worth mentioning that the casino collaborates with 80+ software providers, including the biggest names like Pragmatic Play and Playtech.
But is there anything that could be better? Absolutely! I would want to see game filters, game info (I’m thinking volatility, RTP, themes), and a better search bar. This would make navigation way easier. For now, we have to settle for the main game categories and the provider’s filter.
| Game | No. of Games | Top Game |
|---|---|---|
| Slots | 9000+ | Big Bass Splash |
| Bingo | 18 | Bingo Power |
| Baccarat | 122 | 3D Baccarat |
| Roulette | 250 | Red Door Roulette |
| Blackjack | 430 | Premium Blackjack |
| Live Games | 936 | First-Person Deal or No Deal |
| Poker | 28 | All Aces Poker |
| Instant Wins | 144 | Plino XY |
Slots
There are over 9,000 online pokies, but they don’t get their category. You will find them in the All section. Gates of Olympus and Big Bass Splash both have RTP higher than the industry average (which is 96%), so I suggest you start with those first.
There are a variety of pokies, including:
- Classic pokies
- Video pokies
- Megaways
- Spin & Win
- Hold & Win
- Jackpots
Expert Tip: There is no demo mode available, so make sure to check the RTP before you start playing.
Live Dealer Games
The live lobby counts over 900 options, and it’s hands down the biggest selection of live dealer games I’ve ever seen. Luckily, these are better categorised, and you can play:
- Roulette
- Poker
- Baccarat
- Game Shows
- Sic Bo
- Scratch Cards
- Keno
I’m happy to see all the high-quality providers—Pragmatic Play Live, Evolution Live, Playtech, and Quickfire. It’s a shame I couldn’t find any Ezugi releases, though.
Table Games
There’s a huge choice of table games at Playfina Casino, but the categories don’t make it easy to find them. If you can look past that, you will find:
Expert Tip: The RNG games and the live dealers are all mixed up here. If you’re a newbie and can’t tell them apart, remember one thing: a thumbnail with a person usually means live games. The rest are likely to be RNG-powered.
Playfina NZ Banking Options
Rating: 4.7/5
There are 20 payment methods available, and it’s the perfect blend between fiat and crypto options. I could talk a lot about the cashier, but I’ll sum up the main points for you:
- There are no fees whatsoever (I love this!)
- Crypto withdrawals take less than 24 hours
- Bank card withdrawals can take up to 3 days
- The min/max deposit and withdrawal limits vary by method
Expert Tip: If you don’t want to use crypto, I suggest you use Skrill. It’s the fastest method out there, plus it’s easy to prove ownership, which makes cashing out simpler and faster.
Deposits
To place a deposit, you should:
- Log in with your account.
- Click Deposit.
- Select one of the fiat or crypto methods.
- Enter the amount.
- Provide payment method details.
- Complete the transaction.
Withdrawals
Before you send a withdrawal request, make sure to provide payment proof and ensure you’ve cleared the wagering requirements. If that’s done, you can cash out your winnings by:
- Going to your profile.
- Selecting Cashout.
- Selecting Currency, withdrawal amount, and payment method.
- Enter the required details.
- Click Withdraw.
| Payment name | Deposit | Deposit Limits (Max\Min) | Withdrawal | Withdrawal Limits (Max\Min) | Withdrawal time |
|---|---|---|---|---|---|
| Visa |  | $35 – $4,000 |  | $35 – $4,000 | 1-3 Business days |
| Mastercard |  | $35 – $4,000 |  | $35 – $4,000 | 1-3 Business days |
| Skrill |  | $35 – $4,000 |  | $35 – $4,000 | Within 24 hours |
| Neosurf |  | $35 – $6,000 |  | | |
| Bitcoin |  | 0.0001 – No Limit | | 0.002 – 0.4 | Within 24 hours |
| Bitcoin Cash |  | 0.001 – No Limit | | 0.001 – 100 | Within 24 hours |
| Ethereum |  | 0.01 – No Limit |  | 0.1 – 20 | Within 24 hours |
| Litecoin |  | 0.01 – No Limit |  | 0.3 – 60 | Within 24 hours |
| DOGE |  | 1 – No Limit |  | 0.1 – 100,000 | Within 24 hours |
| Tron |  | 10 – No Limit |  | 10 – 6,000 | Within 24 hours |
| XRP |  | 54.61 – No Limit | | 0.001 – 5,800 | Within 24 hours |
| Cardano |  | 1 – No Limit | | 9 – 460,000 | Within 24 hours |
| BNB |  | 0.01 – No Limit | | 0.01 – 9 | Within 24 hours |
| Tether |  | 20 – No Limit | | 20 – 4,000 | Within 24 hours |
| MiFinity | | $35 – $4,000 | | $35 – $4,000 | Within 24 hours |
| ecoPayz | | $35 – $6,000 | | $35 – $4,600 | Within 24 hours |
| Paysafecard | | $35 – $4,000 | | $35 – $4,000 | Within 24 hours |
| Flexepin | | $35 – $500 |  | | |
| Rapid Transfer | | $20 – $4,000 | | | |
| Bank Transfer | | | | $300 – $6,000 | 3 – 10 Business days |
User Experience At Playfina NZ Online Casino
Rating: 4.4/5
Playfina Casino is quite simple to navigate, and I definitely liked the profile dashboard (you can see what I’m talking about in the screenshot below). I like that you can see everything you need for your profile from a single tab.
Besides the lack of gaming filters, everything else is well-designed. The choice of games could be intimidating to newbies, but it’s an overall user-friendly platform.
App and Mobile Casino
Rating: 3/5
The lack of native mobile apps was disappointing. Sure, the casino is available on mobile browsers, but I feel it’s too cluttered, which an app could easily resolve. I have no complaints about the site’s speed, though.
P.S. I definitely prefer playing on Google Chrome over Safari for this one, even though it uses more battery.
Safety, Licensing, and Fair Play At Playfina
Rating: 4.7/5
I have no doubts that Playfina Casino is a legitimate casino for New Zealand players. It is licensed and regulated by the Government of Curacao, with license No. 8048/JAZ2020-13. Moreover, the parent company, Dama N.V., runs many other reputable brands.
All game software comes from licensed and tested providers, too, but it would have been nice to see a full game RTP list. I would also like to see proper responsible gambling tools rather than having to send an email to the support.
Why Kiwis Should Trust Playfina Casino
- ✅ Curacao-licensed site
- ✅ Proper KYC processes
- ✅ Licensed software providers
- ✅ SSL certificate
- ✅ Known parent company
Playfina’s Customer Service
Rating: 2.5/5
I have no complaints about the live chat agents—they are really friendly and helpful. I received a reply within 2 minutes, which is more than I could have hoped for. However, it took me some time to find the live chat option, which is reflected in my rating. Plus, how hard is it to include an FAQ and a help centre, really?
| Customer Support | Details |
|---|---|
| [email protected] | |
| Phone |  |
| Live Chat | Yes, 24/7 |
| @playfina_official | |
| FAQs | |
Conclusion – How Does Playfina Casino Compare to Other Brands
Playfina Casino beats every other NZ casino in terms of number of games. It can also compete with the best brands in terms of payment options, payout speed, and variety of bonuses. So, if you’re looking for diversity + quality, Playfina is your casino.
But I cannot overlook the shortcomings, either. I’d like lower WR, native mobile apps, and, most importantly, a better-organised game lobby. Plus, demo versions of the games would come in handy for newbies.
For a comparison, you can see what other NZ online casinos offer.
| Online casino | Welcome bonus | Casino games | Win rate | Payout speed |
|---|---|---|---|---|
| JackpotCity Casino | NZ$1,600 | 700+ | 98.46% | 1 working day |
| Spin Casino | NZ$1,000 | 800+ | 98.65% | 1 working day |
| Ruby Fortune | NZ$750 | 900+ | 97.00% | 1 working day |
| Betway Casino | NZ$1,800 | 450+ | 98.28% | 1 working day |
| Europa Casino | NZ$2,400 | 1,900+ | 98.15% | 1 working day |
Playfina NZ Online Casino FAQs
Yes! Playfina Casino is a legitimate online casino owned by Dama. N.V. and licensed in Curacao.
Yes! Playfina is available to all Kiwi players who are over 18 years old.
Yes! You can win real money by playing at Playfina Casino. If you’ve claimed a bonus, you will have to clear the playthroughs first.
Yes, you should use the codes FIRST, SECOND, and THIRD to claim the welcome bonuses.