There isn’t an avid casino player who hasn’t heard about Spin Casino. This is one of the top NZ online casinos in the market thanks to its wide game array, suitable banking methods, and overall safety. But despite its big name, there are a few things I believe should be improved so Kiwis get the most out of it.
In the following parts, I’ll explore every section of this casino and share my experience playing. Don’t worry; I’ll also point out small flaws that need improvement so you can make an informed decision.
My Casino Expert’s Verdict About Spin Casino
From the 12 hours I spent at Spin Casino, I can say it’s a good online casino for Kiwis who value security while playing different kinds of pokies and other games, such as bingo and arcade. Aside from the Alderney Gambling Control Commission license, Spin Casino also has an eCOGRA certificate, proving the fairness of all games. Moreover, there is SSL encryption and a detailed KYC check before withdrawal.
As for the games, almost 1,400 titles are available to all registered users. Although it says that the main provider is Games Global (Microgaming), there are pokies and live table games from other prominent software developers like NetEnt, Evolution and Pragmatic Play. What I especially liked about this casino section was the demo mode; it allowed me to try out the slots before depositing any real money.
I was, however, slightly disappointed with the promotions. Aside from the welcome bonus of NZ$1,000, the rest were daily bonuses. Well, you might think that’s good, but note that all of these offers are the same—matched bonuses that disclose the percentage only after you deposit.
Another downside that must be fixed so NZ casino players gain more trust is the rollover. Currently, Spin Casino has one of the highest wagering requirements (70x) in the New Zealand market.
General Rating
- Overall Experience: 4.5/5
- Welcome Bonus and Promotions: 3.5/5
- Player Ratings: 2.5/5
- Registration Process: 5/5
- Game Quality & Variety: 4.5/5
- Payment Methods: 4/5
- Overall User Experience: 4/5
- App & Mobile Experience: 4/5
- Safety, Licensing, and Fair Play: 5/5
- Customer Support: 3/5
Overall Rating: 4 / 5
Software Providers
Payment Methods
Spin Casino’s Pros & Cons
| What I Liked | What I Didn’t Like |
|---|---|
| ✅ Good selection of games & types | ❌ Scarce bonus section |
| ✅ eCOGRA certified games | ❌ High wagering requirements |
| ✅ High average RTP (97%) | |
| ✅ iOS mobile app |
Spin Casino Review Breakdown
Hands-on testing is always my go-to move before I write a casino review. With Spin Casino, I already had an account, so I logged back in and moved around the site to see whether it lags or if anything had changed. My second step was to check out the banking options and the available bonuses to determine whether Kiwis should pay the operator attention.
The bonus section didn’t entice me, but the gaming library did. So, I separated some funds over three days. Each day, I played for four hours and tested different titles, from pokies to table games, as well as other parts of the casino.
I will share my whole experience further below.
My Experience at Spin Casino
Rating: 4.5/5
My Experience Reviewing Spin Casino
| Time played/spent on site: | 12 hours (4 hours in 3 days) |
| Money spent: | NZ$60 |
| Earnings: | NZ$83 |
| Browser/device used: | Chrome & Safari (Windows Laptop & iPhone) |
| Experience: | I started with NZ$30 on Masters of Valhalla and won NZ$59. I wanted to try something different, so I went into the bingo section and played Don Bingote. Adding NZ$20 I ended with only NZ$2, so after trying out several table games and pokies, I took everything I had and went to play Gonzo’s Quest. It earned me my final NZ$83. |
| Games played: | Masters of Valhalla, Don Bingote, Immortal Romance, Classic Blackjack, Dragon Tiger, Agent Jane Blond, Big Bass Splash, Gonzo’s Quest |
Introduction To Spin Casino
Spin Casino is a real money casino that went live for NZ players in 2017. However, the brand existed even before that; particularly, it’s been supplying fun to players worldwide since 2001.
Being part of the CityViews Group allowed this online operator to gain popularity among the many NZ online casinos quickly. Plus, it forged the path toward an easier license claim from the Alderney Gambling Control Commission to protect Kiwis from irregularities.
The Owner of Spin Casino
CityViews Group is the brand behind Spin Casino. However, this is not a company but a group of companies that cooperate to provide casino fun to different clientele. The company behind Spin Casino NZ is Baytree (Alderney) Limited with a company registration number No.2012.
This is an Alderney-registered company with an address at La Corvee House, La Corvee, Alderney Channel Islands, GYP 3TQ.
General Info of Spin Casino
| Info | Details |
|---|---|
| Website: | https://www.spincasino.com/nz/ |
| Active since: | 2017 |
| License: | Alderney Gambling Control Commission (eGaming license number 155 C1) |
| Support: | Live Chat, Help Centre, Email |
| Bonus: | NZ$1,000 + 10 daily spins |
| Requirements: | 35x |
| Number of Games: | 1,400+ |
| Game library: | Slots, Table games, Live Casino, Arcade, Bingo, Jackpots |
| Platforms: | Desktop, Mobile (Windows, iOS & Android devices) |
| Casino Owner: | Baytree (Alderney) Limited (CityViews Group) |
Online Casino Welcome Bonus and Promotions
Rating: 3.5/5
Players from New Zealand can get a hefty welcome bonus of NZ$1,000 in three instalments. After the first deposit, you also get 10 daily free spins. You’ll find more information about the sign up deal below.
| Deposit no. | Bonus | Wagering |
|---|---|---|
| 1st Deposit | 100% up to NZ$400 | 35x |
| 2nd Deposit | 100% up to NZ$300 | 35x |
| 3rd Deposit | 100% up to NZ$300 | 35x |
Bonus Details
- 3-tiered welcome package
- 10 extra spins each day
- 35x wagering requirements
- 7 days to claim the bonus since registration
- NZ$10 minimum deposit
Spin Casino’s welcome bonus is one of the better ones in the NZ iGaming market. It gives a total of NZ$1,000 over three deposits. First, you top up your balance with at least NZ$10 and get 100% up to NZ$400. This also activates the free spins for the Mega Money Wheel pokies. These are per customer and once per day.
Your second and third deposits get you 100% up to NZ$300 each. All three tiers have a 35x wagering requirement on your winnings before withdrawing, including the bonus spins. However, each game contributes differently to the playthrough requirements, so I suggest you read the bonus T&C carefully.
🤓 Expert Tip
Besides the varying playthrough contribution, there are some game exceptions. For instance, slots contribute 100%, but NetEnt slots and progressive jackpots contribute 50% toward clearing the wagering.
Spin’s Promotions
Even though the welcome bonus is good, I didn’t rate this section with all stars because of its lack of bonus variety. Aside from the sign-up offer, NZ casino players only have daily match up bonuses at their disposal. Plus, the amount of these deals is only disclosed after you deposit for the day, which I don’t really like.
On a positive note, there is a Bonus Wheel, which gives prizes like bonus points and loyalty points, and a loyalty programme. The latter consists of 6 levels with benefits such as bonus points redeems and increased percentages on daily specials.
Compared to other providers such as Europa Casino, which offers referral bonuses, daily bonuses, Drops & Wins, free spins hunts, etc. Spin Casino can’t compete, so it definitely needs to step up.
What The NZ Community Says About Spin Casino
Rating: 2.5/5
I was surprised to find that many people left negative reviews for Spin Casino online. On Trustpilot, it has a rating of 1.5 stars with 141 reviews left. AskGamblers was another site I checked and found mixed opinions. Here are some of them:
| The Good | The Bad |
|---|---|
| Johnnygotthebone on AskGamblers said, “… The money was processed the day after and received in my bank the next day. Verification was instant. Personally, I had no issues.” | Jujita Stairs on Trustpilot complained, “I spent 3 days searching how to contact Spin Casino but to no avail.” |
| Wayne Tengu on Trustpilot added, “I think 10 free spins are great especially when you have no credit left, thanks.” | Pete Alimo on Trustpilot says, “I won over NZ$5,000 and they wouldn’t process my payment to the same card I deposited with.” |
The Signup Process at Spin Casino
Rating: 5/5
Just give it 1 minute, and you’ll create an account with Spin Casino. The process is very simple and consists of these steps:
- Select New Zealand and enter your email, username, password, and number.
- Add your personal information and choose the language and currency.
- Add your address and select that you agree with the T&Cs.
- Click register and start playing!
🤓 Editor’s Note
Spin Casino doesn’t require you to verify your email. However, once you decide to withdraw, know that you’ll need to go through a KYC check and supply documents like proof of income, a copy of your passport/driver’s license, utility bills, and more.
Spin Casino Games Library
Rating: 4.5/5
Having 1400+ casino games and being supplied only by the best iGaming developers means you’re up for some quality gaming time. Games Global, NetEnt, Evolution Gaming, and similar big names stand behind every title in this online casino.
Each section is clearly displayed, so Kiwis don’t need to rummage around looking for games they like. After a while, the operator itself even gives you suggestions. Plus, my personal favourite is the demo mode in almost all games.
| Game | No. of Games | Top Game |
|---|---|---|
| Slots | 1130+ | 9 Masks of Fire |
| Jackpots | 93 | Mega Moolah |
| Bingo | 13 | Immortal Romance Video Bingo |
| Table Games | 60+ | Classic Blackjack |
| Live | 80 | Live Roulette |
| Arcade | 18 | Big Bass Crash |
Slots
From 3-reel to 5-reel pokies, progressive jackpots and must-win jackpots, the slot selection at Spin Casino is the best. With over 1,130 options, Kiwis can choose from different themed games that come with bonus features to enhance their gameplay.
Microgaming is the main supplier, as it’s stated on the site. However, you can see names like Pragmatic Play and NetEnt right next to it. You can find these gems with the help of the search bar.
🤓 Expert Tip
Go for games that have a higher RTP rate of 96%. Scroll to the bottom once logged in, click on Payout Percentages, and then View the document. Here, you’ll see all of the games and their corresponding RTPs.
Live Dealer Games
Named Live Casino, here you can find a tab with all games in one or several separate sections:
- Blackjack
- Roulette
- Game Shows
- Baccarat
- Poker
- Sic Bo
- Card
- Craps
Regardless of what you choose, all are supplied by prominent names, such as Evolution Gaming, Pragmatic Play Live, and OnAir Entertainment. The croupiers are professional, and the graphics make you feel as if you’re sitting right at the table in a brick-and-mortar casino.
Table Games
In the Tables tab, you’ll find:
- Blackjack
- Roulette
- Video Poker
- Baccarat
- Sic Bo
The Blackjack section has the most options, followed by the Roulette one. Most of the games are from Games Global, which means you’ll get the chance to try their unique live and RNG crossover games, called Real-series. I’m talking about Real Blackjack with James, Real Roulette with Holly, etc.
Bingo
It’s a real refreshment to find a site that also offers bingo games to Kiwis. Although there are 13 titles, they all have great graphics and entertaining audio. I tried out Immortal Romance Video Bingo and Don Bingote and got quite a kick out of it. You can also play Thunderstruck II Video Bingo.
Spin Casino also adds new bingo games all the time. You’ll notice them by the “new” sign over the thumbnail.
Arcade
Another unconventional section for an online casino is the arcade tab. There are 18 games and some of them are adaptations from famous pokies. For example, Thunder Struck II Scratch and Lucky Leprechaunt Scratch. You can play them for real money or try them out for free before you dive in.
Banking Options for Kiwis at Spin Casino
Rating: 4/5
From credit cards to e-wallets, Spin Casino has a wide variety of banking options. In my opinion, adding crypto would make it much better since it’s what the latest iGaming trends are all about.
For now, this NZ casino allows the following options for deposits and withdrawals:
- Credit and debit cards
- E-wallets
- Prepaid vouchers
The minimum deposit across all methods is NZ$8, and the maximum is NZ$83,000. In both cases, the limits are far better than 90% of other NZ casino sites. Another point where Spin Casino takes the lead is the daily withdrawal limits, set to £10,000 or currency equivalent.
🤓 Editor’s Note
When withdrawing your winnings, you must use the same methods as when depositing unless you deposit through Paysafecard. In this case, you’ll have to use a bank transfer.
Deposits at Spin
Depositing at Spin Casino only requires 4 steps:
- Log into your account and click Bank.
- Choose a payment method.
- Add an amount between NZ$8 and NZ$83.000.
- Click Deposit.
Withdrawals at Spin
Usually, withdrawals take 24 hours to be processed by the casino and another day or two to arrive in your wallet, depending on the method you’ve chosen. Spin Casino also has fees if you take the winnings out via a different method than the one you used to deposit, as well as a NZ$5 fee if you take out less than NZ$500.
To cash out your winnings, follow these steps:
- Enter the Bank section in your account.
- Choose the same method you’ve deposited with and add an amount.
- Click Withdraw and wait for the funds.
| Payment name | Deposit | Deposit Limits (Min/Max) | Withdrawal | Withdrawal Limits (Min/Max) | Withdrawal time |
|---|---|---|---|---|---|
| Bank Transfer |  | |  | NZ$500 – NZ$10,000 | 1-5 Business days |
| Paysafecard | | NZ$8 – NZ$83,000 | | | |
| GPay | | NZ$8 – NZ$83,000 | | NZ$500 – NZ$10,000 | Instant |
| Skrill | | NZ$8 – NZ$83,000 | | NZ$500 – NZ$10,000 | Instant |
| Neosurf | | NZ$8 – NZ$83,000 | | NZ$500 – NZ$10,000 | N/A |
| Neteller | | NZ$8 – NZ$83,000 | | NZ$500 – NZ$10,000 | Instant |
| Visa | | NZ$8 – NZ$83,000 | | NZ$500 – NZ$10,000 | 1-3 Business days |
| MasterCard | | NZ$8 – NZ$83,000 | | NZ$500 – NZ$10,000 | 1-3 Business days |
| Skrill 1-Tap | | NZ$8 – NZ$83,000 | | NZ$500 – NZ$10,000 | N/A |
User Experience Playing at Spin Casino
Rating: 4/5
Spin Casino is compatible with desktop, tablet, and mobile devices, and you can join using any web browser or simply get the native mobile apps. I found slight lagging when I used the search bar via Mozzila but didn’t encounter the same problem with Safari or Chrome.
App and Mobile Casino
Rating: 4/5
Apple users will be happy to hear (I was too when I found out) that Kiwis can find the online casino app on the App Store. It worked great no matter what game I tried, but my experience was better with 5G, which means a stable connection is a necessity. Unfortunately, there’s no app available on the Play Store.
As for phone play via browsers, during my research, Spin Casino showed decent performance on both Android and iOS devices. The same features are available on the small screen; granted, they are sectioned a bit differently to fit.
Safety, Licensing, and Fair Play
Rating: 5/5
There’s no doubt that Spin Casino is a legitimate and safe online gaming site. The Alderney Gambling Control Commission (eGaming license number 155 C1) license and SSL encryption ensure that no third-party breaches of the stored players’ data. Moreover, a KYC check is conducted on each customer, whether on their first deposit or withdrawal.
Game-wise, eCOGRA guarantees the fairness of the games, the honesty of the operator, and the security of players’ financials.
Responsible Gaming at Spin
Another point for Spin Casino is its emphasis on responsible gambling. It dedicates a separate tab where NZ players can find different measures to help everyone stay on track. These include:
- Deposit limits – Limit how much money you can deposit in a certain time.
- Self-exclusion – Prevent yourself from entering the site for up to 3 months or permanently.
- Age verification checks – Only persons 18 and above can play at Spin Casino.
- Self-test – If you suspect you may have a problem, Spin Casino offers a quick self-test.
Spin Casino also has the number and official site of some of the best responsible gambling professionals, so players can quickly contact Gambling Therapy and Gamblers Anonymous.
Why You Can Trust Spin Casino
✅ AGCC license
✅ SSL encryption
✅ Emphasizes responsible gambling
✅ eCOGRA certified
✅ Games sourced only from big brand names
Customer Service
Rating: 3/5
I had a bit of trouble finding the official email on the site; however, when I turned to customer support, they were happy to assist. After the initial bot, Kiwis will be transferred to an agent if they still have questions. The 24/7 availability is a plus, and the agents are friendly and quick to respond.
The reason the rating is not higher is the difficulty of finding the live chat and email. Basically, they’re not clearly displayed; instead, you first need to go through the FAQ section, check if your question can be answered there, and then turn to live chat support. Plus, there is no phone support for instant replies.
| Customer Support | Details |
|---|---|
| [email protected] | |
| Phone | |
| Live Chat | Available 24/7 |
| FAQs | |
Expert’s Perspective: How Does Spin Compared to Other Online Casinos
As an NZ online casino expert with vast experience playing and reviewing online casinos, I can give you my honest perspective on Spin Casino and the experience and entertainment it provides to players from New Zealand.
Out of all NZ casino sites, Spin Casino is a great option, especially if you’re a pokie lover. It places special care on safety and sources all games from prominent providers like Games Global and NetEnt. The win rate is also one of the highest on the market, levelling that of Ruby Fortune.
However, it does lack in the promotion section, where even the welcome bonus is not as good as that of Betway Casino or JackpotCity Casino. The payout speed is also a bit lengthy at Spin Casino, but it makes up with a varied gaming library and high RTP games.
| Online casino | Welcome bonus | Casino games | Win rate | Payout speed |
|---|---|---|---|---|
| JackpotCity Casino | NZ$1,600 | 700+ | 98.46% | 1 working day |
| Spin Casino | NZ$1,000 | 1,400+ | 98.65% | 1 working day |
| Ruby Fortune | NZ$750 | 900+ | 97.00% | 1 working day |
| Betway Casino | NZ$1,800 | 450+ | 98.28% | 1 working day |
| Europa Casino | NZ$2,400 | 1,900+ | 98.15% | 1 working day |
Spin NZ Online Casino FAQs
Spin Casino is licensed by the Kahnawake Gaming Commission and the Malta Gaming Authority, ensuring trustworthiness.
Spin Casino offers a combination of practice mode and real money games, allowing players to bet with real money and receive payouts in real currency.
Unfortunately, no. Spin Casino only accepts deposits via credit and debit cards, e-wallets, and prepaid cards.
According to the T&Cs, and to our research contacting Spin Casino, the operator has placed a daily limit of £10,000 or currency equivalent.
After a 24-hour pending period, Spin Online Casino processes withdrawal requests within one business day for approved transactions.
The welcome bonus at Spin Online Casino includes three 100% deposit bonuses up to a total of $1,000. Additionally, players can enjoy free spins, bonus credits, comp points, and other rewards through special promotions.
Of course. Aside from a live chat and a detailed FAQ section, Spin Casino has an official email, [email protected], that all NZ players can use to reach out.
Spin Casino is owned and operated by Baytree (Alderney) Limited, a company that’s part of the CityViews Group.